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Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.
General System
SureDone Basics, Error codes, API
SureDone Basics
- SureDone Initial Setup
- SureDone's e-Learning Portal
- Search and Export
- Single Item Listings
- Troubleshooting Errors through the History Tool
UI & Settings
- Authorizing Channels on SureDone (eBay & Amazon)
- Recommended Image Sizes
- Valid and Acceptable Characters for a SKU
- How To: Create Custom Fields For Products and Orders
- How to Search SureDone for Products and Orders
Kits & Bundles
- Kits & Bundles Basics
- Creating a Kit via the User Interface
- Creating a Bundle via the User Interface
- Creating a new kit via bulk
- Creating a new bundle via bulk
Error Codes
- List of all Bulk Error Codes
- Upload Failed: Identifier is invalid
- An Error Occurred While Saving Your Changes
- Error Code 10: Number greater than or equal to 0 required for price
- Error Code 41: Value of end not valid rule for attributes or attribute parents