UI & Settings
Introduction This document details how the seller can authorize Channels to use SureDone. In order for SureDone to be able to communicate with the Channels...
Tue, Apr 14, 2020 at 3:01 PM
We recommend uploading pictures that are at the very least 500 x 500 in size (to meet minimum eBay requirements) and less than 1 MB in size, preferably arou...
Fri, Jun 2, 2017 at 4:55 PM
SureDone has few restrictions on what characters you use for your SKU, but please make sure to use the following which are valid and acceptable:
a-z...
Thu, May 19, 2016 at 9:00 PM
What are Custom Fields? - While SureDone is packed with plenty of awesome features by default, we know that every business is unique. Custom fields allows y...
Wed, Oct 21, 2020 at 11:08 AM
The search functionality is one of the most helpful tools in SureDone to help sort through data throughout the site from finding out what items are ou...
Sat, Jun 6, 2020 at 12:02 PM
There are two ways to look up
History for your products in SureDone. The first way is on the product editor
and the second when you go to Settings > Hi...
Sat, Jun 6, 2020 at 12:03 PM
This guide covers how to change the SKUs of an item that is a variation (parent/child relationship). Due to the items being linked to one another, changing ...
Fri, Jan 4, 2019 at 2:01 PM
If you go into Settings > Shipping you can change the settings to Metric in the dropdown. Note: The numbers you entered will not be converted automati...
Thu, Jul 6, 2017 at 2:54 PM
Answer: If you are using Shipstation then the current method of connecting with Quickbooks is through the Cloud Connector Plugin. We do not currently have...
Tue, Jan 19, 2016 at 11:17 AM
If you would like to change the primary email address that all your notifications go to (i.e. export request emails), the way to do so is go to your User Pr...
Sat, Jun 6, 2020 at 12:14 PM