When SureDone sends a generic "Used" condition, Amazon lists the item as Used - Acceptable, its lowest used grade.
That happens because SureDone sends your product's Condition to both channels. A generic "Used" works on eBay, but Amazon's used conditions are more specific, so "Used" reaches Amazon as "Used - Acceptable". Amazon's collectible conditions also need approval from Amazon first (here).
To send Amazon a more specific condition, create a Custom User Field and map it to the JSON pointer /attributes/condition_type/0/value in Amazon field mappings. For help mapping Custom Fields to Amazon's SP-API feed, check out the SureDone Guide on How To: Use Amazon Field Mapping.
Fill the field with one of these values. Capitalization doesn't matter, but type the rest exactly as shown, including the comma:
| Value in your field | Amazon condition |
|---|---|
New | New |
New Other | New - OEM |
New with Defects | New - Open Box |
Used, Like New | Used - Like New |
Used, Very Good | Used - Very Good |
Used, Good | Used - Good |
Used, Acceptable | Used - Acceptable |
Refurbished | Refurbished |
Collectible, Like New | Collectible - Like New |
Collectible, Very Good | Collectible - Very Good |
Collectible, Good | Collectible - Good |
Collectible, Acceptable | Collectible - Acceptable |
A value that isn't on this list is not sent to Amazon, and Amazon doesn't show an error either: the listing goes out without the condition you wanted. Double-check the spelling against the table.
