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Importing Orders from Bigcommerce

SureDone cannot create new values for these fields, they must be added to Bigcommerce and imported into SureDone.

  • Orders are automatically imported every 30 minutes.
  • SureDone does not update/edit orders that are modified after they are initially imported.
  • SureDone does not send any order data back to Bigcommerce.
  • This includes updates & comments.
  • If an order comes through a second time (the orderID is already in SureDone) it will not override the previously imported order.
  • SureDone imports orders with status Awaiting Fulfillment & Awaiting Shipment