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Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

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We're software that helps growing brands & retailers grow and scale. Sync, sell and ship your products and inventory on online marketplaces and storefronts faster, easier and more accurately.

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eBay Getting Started

  • Authorizing your eBay Channel

  • eBay Channel Settings

  • Creating a New eBay Listing

  • Editing an eBay Listing

  • Selling Successfully on eBay

  • eBay Listing Types

  • Scheduling your eBay Auctions

  • Using eBay Out of Stock Control on SureDone

  • Selecting your eBay Category

  • How To: Use eBay's Strikethrough Pricing/MSRP

  • How To: Use eBay's Max Stock

  • Entering "Does Not Apply" on UPC Required Listings

  • Setting up eBay Extended Holiday Return Policy

  • How To: Use eBay's Best Offer Feature

  • How To: Use eBay Item Level Options

  • eBay Listing Options

  • How To: Schedule an eBay Listing

  • How To: Use a Custom eBay Template

  • Adding a New eBay Instance

  • How To: Add a Custom eBay Template

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ABOUT US

SureDone is a multichannel e-commerce platform for growing businesses, brands and enterprises. It provides product management, listing, inventory sync and order management (OMS) for sellers who use eBay, eBay Motors, Amazon, Walmart, BigCommerce, Shopify, Magento and more.

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If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.

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