How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Before opening a new ticket, please verify SureDone status at
and also review our helpful articles below.
Authorizing your eBay Channel
eBay Channel Settings
Creating a New eBay Listing
Editing an eBay Listing
Selling Successfully on eBay
See all 22 articles
Why is my SureDone account still showing an item as active if it already sold on eBay?
How do I search by eBay Listing Type? (Auction or Fixed Price)
Ending an eBay Listing
Copying an eBay Listing
Can I look up an order by eBay ID after it has sold?
See all 75 articles
Error Log: Notices and Errors
ebayid: 82 Failure | ErrorCode: 12519 service Freight is not available
Error Code 21916519 Listing is missing required item specific(s): "Style"
Error Code 21919028: Portions of this listing cannot be revised if the item has bid or active Best Offers or is ending in 12 hours.
** eBay Failure: Can't edit an item On an ended listing
See all 98 articles