SureDone’s Auto MCF (Multi-Channel Fulfillment) will allow you to fulfill an order through FBA (Fulfilled by Amazon) for non-Amazon orders with products that have FBA stock at the time of fulfillment.
To use this feature, you have two options and they’re detailed below.
To fulfill items, simply go to Orders and click into on an individual order as shown below.
Once there, click on the “Fulfill with Amazon” button instead of the “Process Shipment” button. You will also be able to choose how you want the order shipped in the “Shipping Speed” drop-down box.
The definition for each Fulfill Policy are as follows:
- Fill Or Kill: If an item in a fulfillment order is determined to be unfulfillable before any shipment in the order moves to the Pending status (the process of picking units from inventory has begun), then the entire order is considered unfulfillable. However, if an item in a fulfillment order is determined to be unfulfillable after a shipment in the order moves to the Pending status, Amazon cancels as much of the fulfillment order as possible.
- Fill All: All fulfillable items in the fulfillment order are shipped. The fulfillment order remains in a processing state until all items are either shipped by Amazon or cancelled by the seller.
- Fill All Available: All fulfillable items in the fulfillment order are shipped. All unfulfillable items in the order are cancelled by Amazon.
The second option is to enable MCF to be fully automated. The system default for MCF is disabled. When disabled you will need to process orders at the order level shown above.
If you enable MCF at the system level, SureDone will periodically check and process all non-Amazon orders via FBA that have FBA stock available. By turning this feature on, it will become a completely automated process.
Note: All order items must be FBA and Amazon must have them in stock in order to be processed via auto fulfillment.
To manage Auto Fulfillment: Click on Settings > Orders > Auto Fulfillment then scroll down to Auto Fulfillment and Select Amazon. To turn it off, do the same but choose Disabled.
