Getting Started

Order Settings
Going to Settings -> Orders will navigate to the the new setting options for Orders: When Orders is clicked, the user will see the following pag...
Fri, Aug 17, 2018 at 11:22 AM
Order Number Format for Channels
The following goes into the order number formats for each channel:  eBay orders are comprised of listing (ebayid) the item was purchased on and of the ...
Fri, Aug 17, 2018 at 11:27 AM
Navigating Orders Page
The All Orders page can be navigated by going to Orders & Shipping > All Orders:  This page allows the user to view all orders pertaining to...
Wed, Aug 22, 2018 at 1:22 PM
Adding a New Order
Orders can be added manually either by going to Orders & Shipping > New Orders or by clicking +Add Order at the bottom of the Orders page: Orders...
Fri, Aug 17, 2018 at 2:16 PM
Creating Shipment Labels
There are two ways to lead to the Create Shipments modal. The first method is through the All Orders view when the user goes to Orders & Shipping > A...
Fri, Aug 17, 2018 at 5:45 PM
Splitting Orders
After orders import from the channel or Storefront, there is the option to either split them or combine them. Combining orders is covered in the following g...
Wed, Aug 22, 2018 at 1:21 PM
Setup ShipStation Plugin Integration
To integrate SureDone and ShipStation, start out logged in your ShipStation account: Click Account Settings Click Selling Channels and the...
Thu, Jan 14, 2016 at 4:39 PM
Shipstation: Finding Orders That Did Not Import
 If ShipStation orders don't import for any reason: Log into Shipstation Go to the Shipments tab Filter the Store by SureDone Filte...
Thu, Mar 17, 2016 at 3:19 PM
How To: Setup Fedex Integration
Log into Fedex and then: 1. Click “Integration” 2. Click  “fedex integration assistant” 3. Click “continue” 4. Click ...
Mon, Jan 30, 2017 at 4:22 PM
How To: Set Up FedEx Developer API Access
1. Go to http://www.fedex.com/us/developer/web-services/index.html 2. Login to your account or register for one if you don’t have one 3.  ...
Mon, Feb 27, 2017 at 1:48 PM