1. Login to your SureDone Account

2. Click on Orders & Shipping > Orders

3. Click on Awaiting

4. In the “Search Bar” on top the page enter the following search query: shiptracking:= 

6. Click Export

Note: If you are trying to export a large file, it may take some time to process, in that case it won't appear until the system is done. You'll receive an email when the export is ready.

7. Navigate to Products > Export

8. Click Download to get the .csv (spreadsheet)

9. Open the spreadsheet in excel or another spreadsheet application.

10. Delete all columns headers except for order, shiptracking, and shipdate

11. In the shiptracking column type the word SHIPPED in caps into the cell(s)


Note: To enter the same text into multiple Excel cells at once do the following:

a. Highlight all the cells that you want to have the same text
b. Type the text you want
c. When done instead of pressing Enter press Ctrl+Enter

12. In the shipdate column delete all data by highlighting all the cells and pressing delete

13. Now in the empty shipdate column type the word NOW in caps into the cell(s)

Note: To enter the same text into multiple Excel cells at once do the following:

a. Highlight all the cells that you want to have the same text
b. Type the text you want
c. When done instead of pressing Enter press Ctrl+Enter

14. Delete row 1 so that there is no headers in the file then save the file as CSV (Comma delimited) the File name can be anything you want


Note: File has to be saved as a CSV (Comma delimited) no other the file format is accepted

15. Go to Orders & Shipping > Upload Tracking



16. A preview will pop up to verify the information and allow you to check boxes (i.e. Email Customer, Mark Shipped, etc) for individual orders (or in bulk)



17. Click "Confirm & Email Ship Tracking"