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Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

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We're software that helps growing brands & retailers grow and scale. Sync, sell and ship your products and inventory on online marketplaces and storefronts faster, easier and more accurately.

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eBay Additional Guides

  • How To: Setup Multiple Shipping Options on eBay

  • How To: Setup eBay Motors Fitment Compatibility

  • Using eBay Required & Recommended Item Specifics

  • How to Use eBay File Exchange

  • eBay Structured Data - Tires and Wheels

  • Adding eBay Fitment in Tires (66471) and Wheels (43953) categories

  • eBay Requires all assets to be served via HTTPS (SSL)

  • Updating your SureDone default eBay template

  • eBay Auto Relist Guide

  • eBay's Large Merchant Services

  • eBay - Import Specifcs as User Fields

  • eBay Private Listings

  • eBay SKU Tracking

  • eBay's Product Based Shopping

  • How To: Update eBay Business Policies in Bulk

  • How do I remove subtitles on eBay listings?

  • eBay International Returns

  • eBay Order Number Format Change

  • eBay Managed Payments - Does anything change in SureDone account to support this?

  • eBay Managed Payment - Warnings while listing/updating item on eBay.

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ABOUT US

SureDone is a multichannel e-commerce platform for growing businesses, brands and enterprises. It provides product management, listing, inventory sync and order management (OMS) for sellers who use eBay, eBay Motors, Amazon, Walmart, BigCommerce, Shopify, Magento and more.

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If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.

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