We're software that helps growing brands & retailers grow and scale. Sync, sell and ship your products and inventory on online marketplaces and storefronts faster, easier and more accurately.

Learn more now

What does " Error 931 - Auth Token is Invalid" mean?


- ebay Main:82 Failure | ErrorCode:931

ShortMessage:Auth token is invalid.

LongMessage:Validation of the authentication token in API request failed.


Error 931 indicates that the Authentication Token used in your XML or SOAP call was not recognized by the eBay Web Services authentication framework as a valid token.

In very infrequent cases, an operational issue within eBay could cause a valid token to be rejected with error 931 as invalid. In this scenario, please retry your request.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.