Introduction

This document details how the seller can authorize Channels to use SureDone. In order for SureDone to be able to communicate with the Channels (such as eBay or Amazon), the credentials of the seller need to be authenticated by the channel. While logged into SureDone, the seller will be taken to the Channel’s site. From there, the seller will be required to authenticate that SureDone can be connected. Please note that no seller credentials are stored within SureDone. Ongoing authentication is established using a token from the Channel.


IT'S VERY IMPORTANT THAT YOU FOLLOW EVERY ONE OF THESE STEPS, INCLUDING THE V2 STEP, TO ENSURE THAT YOUR SUREDONE ACCOUNT IS SET UP CORRECTLY!!



Here are the four steps, with directions below.

  1. Log into SureDone
  2. Set your username
  3. Ensure UI is set to Version 2
  4. Authenticate to channels

Procedure

Log into SureDone

Log into SureDone using your username and password. (Your initial SureDone User ID will generally be your email address)


Set Your Username


After logging in for the first time, you will be prompted to create a Username. It's best to make this your business name for easiest reference. If your business name is ABC Automotive Company, your username can be abcautomotive. From here, you can also adjust the email address you want to use in the system as well as your password. 

After you're finished, click Update at the bottom.




Ensure UI is set to V2

In some cases you may need to reset the SureDone User Interface to be the latest release. If you screen looks like this:



Then you will need to change to the latest UI. Do this by choosing the “Settings” option on the left and navigate to the “General” tab. At the bottom of the list of settings change the “V2” setting to on and save.


Navigate to Channels

From the Home page you will need to navigate to settings (click on the settings icon, and then Channel) – see screenshot.


You should then see the following screen:


Choose the Desired Channel

From the list of channels shown, choose the Channel that you wish to link to SureDone. The red bar will expand to show all of the settings associated with the channel. Please do not change any of the settings unless you are aware of the effects. There will be a button near the top with a title like “Authorize eBay”. Click on this button to authorize the connection to SureDone.


Authenticate the SureDone Connection

Log onto the channel (in this example we are using eBay) using your credentials, to approve the linkage between the channel and SureDone.



Clicking on “I agree” will allow SureDone to access the Channel’s apis and enable your users to use the SureDone platform to list products.


Your Channel will now be connected to SureDone.


You will need to repeat this process for each channel that need to be linked. 


PLEASE NOTE: The security and control of your data is very important to us and you will be able to revoke this permission at any stage.