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Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

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Additional Guides

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  • How can I turn storefront on or off?

  • How To: Setup Paypal API for Express Checkout

  • What is the Standard Shipping shown in the shopping cart on my storefront?

  • Does adding a product to SureDone push it to the storefront?

  • How do I get my SureDone storefront live and indexed by Google?

  • How can I copy my eBay store categories to my SureDone Storefront?

  • How do I setup SEO for my Storefront?

  • How do I set up Goals in Google Analytics?

  • How do I set Shipping Surcharges and Exclusions for the Storefront?

  • How do I do refunds or cancels through the SureDone Storefront

  • Storefront won't update after I changed the settings

  • Setting up Express Checkout

  • Variations are out of order on store front

  • I want to host my own cart and protect the rest of my site with SSL

  • How can I create my own storefront or have a developer create one?

  • How do I sort my categories alphabetically on my Storefront?

  • Suredone Picklist is not Printing on the Same Page

  • How do I prevent an eBay Auction Listing from Showing on my Suredone Storefront?

  • A Primer to Storefront Search Engine Optimization (SEO)

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SureDone is a multichannel e-commerce platform for growing businesses, brands and enterprises. It provides product management, listing, inventory sync and order management (OMS) for sellers who use eBay, eBay Motors, Amazon, Walmart, BigCommerce, Shopify, Magento and more.

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If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.

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