Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

Getting Started

Authorizing Shopify
Navigate to Channels>Add Channels on the main dashboard page in your SureDone account and click on "Add Channel" next to Shopify: Now ...
Tue, Dec 15, 2020 at 2:34 PM
Shopify Settings
The following settings must be configured in order for the Shopify integration to work: Setup Stock Fulfillment Click on "Stock By Mappings" ...
Tue, Dec 15, 2020 at 3:13 PM
Listing Products and Variations to Shopify
Simple Products The only required field in Shopify is the title. The rest of the fields can be mapped in the plugin settings page with the "Custom Fie...
Fri, Jul 12, 2019 at 2:31 PM
Using Collections in Shopify
Collections in Shopify allow you to group products for display together. Shopify supports two types of collections - automatic and manual. Creating new coll...
Thu, Oct 24, 2019 at 10:00 AM
How to manage inventory updates on Shopify via SureDone.
Default Inventory Management -  If you want "SureDone" to manage the inventory updates automatically, you can select "Shopify" optio...
Tue, Dec 15, 2020 at 3:24 PM