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Authorizing Shopify in SureDone

SureDone now connects to Shopify using a "Custom App". If you are using the SureDone Shopify Plugin you should change to the Custom App immediately to ensure all products, product updates, orders and tracking are synchronized between platforms.


Installing a New Shopify Channel

If you're moving from our old Shopify plugin to this new approach, YOU DO NOT NEED TO ADD A NEW SHOPIFY CHANNEL. SKIP TO CREATING THE SHOPIFY CUSTOM APP SECTION BELOW.
  1. Navigate to Channels>Add Channels on the main dashboard page in your SureDone account and click on "Add Channel" next to Shopify: 

  2. If you already have any "Unauthorized Shopify Channels" in your SureDone account, you will see below options:

Creating a Shopify Custom App

Once you select from the required options from above, you will be taken automatically to the "Authorization" page with detailed instructions as below:

Step 1: Create a Custom App

1. From your Shopify admin page, click Settings > Apps and sales channels.

2. Click Develop apps for your store. If necessary, click Allow custom app development.

3. Click Create an app.

4. In the modal window, enter the App name and select an App developer.

5. Click Create app.

Step 2: Select API scopes

1. Click Configure Admin API Scopes.

2. Check all boxes for all of the various permissions where possible. At minimum you need to select:

write_products, write_product_listings, write_orders, write_inventory, read_locations, write_fulfillments, write_assigned_fulfillment_orders, write_third_party_fulfillment_orders, write_merchant_managed_fulfillment_orders, write_shipping, write_price_rules.

3. Click Save.

Step 3: Install the app

1. Click Install app

2. Go to API Credentials, under Admin API access token click Reveal token once and copy it.

3. Provide the token in the form below along with your shop url.

Adding the Custom App Credentials to SureDone

If you are moving from our old Shopify Plugin to this new approach, you will not see the below. Please open a ticket with our support team and provide the "Admin API access token". We will update your current Shopify instance.

Within your Shopify configuration on SureDone, update the following fields using the above information:

Video Walkthrough

This video walks you through how to create the custom app.