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Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

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  3. eBay

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We're software that helps growing brands & retailers grow and scale. Sync, sell and ship your products and inventory on online marketplaces and storefronts faster, easier and more accurately.

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eBay Additional Guides

  • Why is my SureDone account still showing an item as active if it already sold on eBay?

  • How do I search by eBay Listing Type? (Auction or Fixed Price)

  • Ending an eBay Listing

  • Copying an eBay Listing

  • Can I look up an order by eBay ID after it has sold?

  • Features for eBay Listing Types (Auction & Fixed Price)

  • Setting up eBay Auctions

  • Sorting eBay Store Categories on the Single Item Page

  • Why Won't Local Pickup Work with Calculated Shipping?

  • What Item Specifics are required for my category?

  • How do I find the eBay Category Numbers?

  • In what categories may I list variations?

  • I received a message from eBay, but I don't understand what it means.

  • I got an error saying my listing violates eBay Policy, why?

  • What if I can't find my solution here?

  • How do I remove the Amazon's Bullet Points from my eBay Template?

  • Where can I find the eBay Measurement Charts?

  • How do I get an active inventory report from eBay?

  • Shipping Error: One or more of these items below can't be purchased

  • How do I fix the javascript Error when I try to embed youtube videos in the longsdescription?

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ABOUT US

SureDone is a multichannel e-commerce platform for growing businesses, brands and enterprises. It provides product management, listing, inventory sync and order management (OMS) for sellers who use eBay, eBay Motors, Amazon, Walmart, BigCommerce, Shopify, Magento and more.

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If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.

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