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Managing Products in SureDone

In addition to searching, which we'll cover in another quick tour guide, there are two spots in SureDone to manage products. There's the "All Products" page which shows you all the products you have set up within SureDone, and the "Single Product" page which lets you edit the data for a single product.


The All Products Page

Let’s talk about managing your products in SureDone. If you click on Products > All Products on your dashboard you’ll be brought to a list of all of your products. We’ll show up to fifty products on a page. Here are some things you can do on this page:

  • If you have a lot of fields displaying, scroll to the bottom of the page and you’ll see a scrollbar to move right.

  • If you hover over a heading you’ll see a little + appear. You can then move the field, turn on field wrapping or set other field specific features.

  • If you scroll all the way to the right (don’t forget the scrollbar at the bottom of the page) you’ll see the last column is blank and has a downward arrow. Click on that to add a new field - even image fields!

  • In the first column you can select specific items and then bulk manage them right from this screen. Select a few, click on the “Bulk Actions” box and select “Bulk Edit”. You’ll see how easy it is to make changes (think stock levels or pricing) on multiple items without having to export and re-import them back into the system - and you can even push the changes to all of your channels by selecting “Bulk Relist”!

The Single Products Page

The single product page is where you can edit all of your data about a specific product in SureDone. This includes everything from base information like stock levels and cost, to information that can be shared or customized across channels such as titles, descriptions and channel specific information.

  • There are four sections to the single item page. Along the left are sections (click on each to jump directly to that section). The middle is the actual data about the product. The right hand side is where you want to list to - or where you don't want to list to. And at the bottom are the action buttons.
  • In the action buttons at the bottom you can print inventory labels, create similar items, create variations, push the item live or just save it locally to SureDone (Update). When creating a new item you can also save it as a draft item.
  • Stock is how many items you have in stock locally. You can add custom fields for other stock sources - warehouses, suppliers, etc. You'll see these appear next to the stock field. When you have multiple stock fields you can search for "stock" to see only what you have locally, or for "total_stock" which will add together all of your stock fields (total_stock is what we send to channels).
  • GUID is a UNIQUE ID inside SureDone. No other products will have this ID. A GUID is especially important when you create variations. The SKU will always be the same, but the GUID will change for each variation (we use the eBay paradigm of "No dummy parent product" for variations. In other words, every product in SureDone is a real product - including the product you create variations of - as opposed to the Amazon approach where you have a dummy parent product with all variations under it. However, when we send the variations to channels, we'll send them in the approach the channel requires.)
  • At the top of the page are all the fields that most channels have in common - title, description, price, etc. You'll notice that, in each specific channel, we also show the same fields and they are pre-filled in with a light gray color. Anything that is light gray can be overridden with custom information specifically for that channel - just by typing in the box.
  • Interactive elements, like eBay catalog search and item specifics for those categories, will only show up if you have authorized the channel.
  • There is a full image editor included in SureDone that can be accessed by clicking on an image.
  • You can create groups of custom fields. For example, if you have custom fields for warehouse row, warehouse shelf and shelf position, you might group these into a group you create called "Warehouse Location".
  • At the very bottom of the page is a section labeled "History". If you click on this, you'll see everything that has happened for this product for a minimum of the last 45 days.