PLEASE NOTE THAT THE ADDRESS TO POINT YOUR WEBSITE TO CHANGED ON MARCH 16TH, 2017.
IF YOU DO NOT HAVE A SUREDONE STOREFRONT (i.e. you have a BigCommerce or Magento site), DO NOT MAKE THESE CHANGES.
PLEASE NOTE THAT DNS CHANGES ARE NOT NECESSARILY INSTANTANEOUS. THEY CAN TAKE A FEW MINUTES TO A FEW DAYS, WITH MOST CHANGES OCCURRING WITHIN AN HOUR. HOWEVER, YOU MAY NEED TO "FLUSH YOUR DNS CACHE" ON YOUR LOCAL COMPUTER TO VIEW YOUR SITE ON THE NEW PLATFORM. IF THE SITE DOES NOT COME UP AFTER SATURDAY, PLEASE SEARCH FOR HOW TO FLUSH YOUR CACHE ON GOOGLE OR YOUR FAVORITE SEARCH ENGINE.
This is for customers that already own their own domain name on GoDaddy. The process is similar for other domain hosts, but you should contact your domain host for assistance.
If you do not own a domain, you will need to register one with GoDaddy.com or another domain host. They often cost as little as $9.
There are two approaches to naming your website. You can either use a "naked" domain (i.e. yourdomain.com) or use a prefix hostname like www at the beginning (i.e. www.yourdomain.com). We recommend using a prefix hostname. If you follow the directions below, when someone goes to your "naked" domain it will automatically redirect to the prefix hostname version.
1. Go to www.godaddy.com.
2. Press Sign In.
3. Press Sign In again.
4. Input your credentials.
5. Press Sign In.
6. You will be brought to a page with a list of all of the products that you have with GoDaddy. Click on the "Manage" button next to "Domains".
7. Click on the name of the domain you would like to manage.
8. Click on "DNS Zone File".
IF YOU WILL BE USING A PREFIX HOSTNAME SUCH AS WWW (FULL NAME: WWW.YOURDOMAIN.COM) FOLLOW SECTION "PREFIX HOSTNAME". IF YOU WILL BE USING A "NAKED" DOMAIN SUCH AS JUST YOURDOMAIN.COM, SKIP TO "NAKED DOMAIN".
PREFIX HOSTNAME
1. Click on the Edit icon under Actions.
2. Change the "Points To" IP address to be 34.197.97.58 and click on "Finish".
3. A red box will appear saying Action Needed! You do not need to click on this until we're done making changes.
4. Scroll down to the CNAME section and see if there is an entry for "www" already. If there is, skip to step . Otherwise, click on "Add Record".
5. Change the Record Type to CNAME. Enter in "www" (without the quotes) for the Host and "@" (without the quotes) for the "Points to" field. Click on Finish.
6. Verify your settings look like the following. If they do, click on "Save Changes" in the big red warning box.
7. You can now skip to Step 10.
8. If you already have an existing www record in the CNAME section you can adjust this. Click on the "Edit" icon next to the www.entry.
9. Ensure that "Points To" is set to "@". You may also want to ensure your "TTL" is set to half-hour.
10. Click on Finish.
8l. Click on "Save Changes" in the big red warning box. Skip to the "SureDone Settings" section below.
NAKED HOSTNAME
1. Click on the Edit icon under Actions.
2. Change the "Points To" IP address to be 34.197.97.58 and click on "Finish".
3. A red box will appear saying Action Needed!
8l. Click on "Save Changes" in the big red warning box. Skip to the "SureDone Settings" section below.
SUREDONE SETTINGS
1. Login to SureDone
2. Go to Settings > Storefront
3. Make sure "Site Status" and "Site Visible" are On (slider to the right as in example below).
4. Set your domain to either www.yourdomain.com or yourdomain.com depending on how you would like SureDone to respond.
