Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

Getting Started

The SureDone Storefront
SureDone not only allows you to list your products for sale easily on Amazon and eBay, it can create you a custom webstore to sell even more of your product...
Fri, Jun 2, 2017 at 4:54 PM
Activating your Storefront
When activating your SureDone storefront, you will instantly create a subdomain (such as storename.suredone.com) where your storefront can stay until you a...
Fri, Jun 2, 2017 at 4:54 PM
Basic Updates for your Storefront
After activating your storefront, you can make basic updates without a developer's help.  If you still need to 4.1, activate your Storefront, please do...
Wed, Jun 10, 2020 at 1:29 PM
Listing Products to the Storefront
1. To list an item solely to your eCommerce storefront, go to a product by going to Products > All Products and click on the GUID you want to edit. When ...
Fri, Jun 2, 2017 at 4:55 PM
Bulk: Add Categories
The following cells need to be populated first and foremost, if creating new categories in bulk: A1: action=add B1: cid The rest of the data that shoul...
Tue, Jan 31, 2017 at 2:13 PM
Create a Storefront Template
SureDone storefront templates are built with HTML, CSS, JavaScript and Twig. The default storefront is very basic - black and white and basic information. ...
Fri, Jun 2, 2017 at 4:55 PM
Twig Templating Engine
*Note: If you notice any issues with your site or listings, switch back to the default template until you have fixed the issue. Please refer to the Twig d...
Fri, Jun 2, 2017 at 4:56 PM
How To: Set Up PayPal Express Checkout
In order to use PayPal Express Checkout, you need to have a PayPal business account, a standard PayPal account will not work. Once you have a business a...
Wed, Jun 10, 2020 at 11:40 AM
Creating Pages
What are Pages?  There are two uses for Pages in SureDone. Pages are solely for your eCommerce Storefront. Use Pages to create an About Us, Contact Us, ...
Sun, Aug 30, 2020 at 3:55 AM
How To: Setup Stripe Account
1.  Go to Stripe & Create your account  2.  Login to your dashboard & turn your account on by flipping the switch from “Test” to “Live” ...
Wed, Jun 10, 2020 at 10:50 AM