Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

Additional Guides

Importing Big Commerce Custom Fields
If you have an existing Big Commerce account prior to linking it to SureDone that has custom fields (or Product Details) on their listings, you have the opt...
Wed, Dec 6, 2017 at 4:32 PM
Adding & Editing Big Commerce Custom Fields in Bulk
After you import your Big Commerce custom fields and edit the mappings, you have the a few different options on how you can edit them in bulk. If you have y...
Mon, May 8, 2017 at 1:45 PM
Product Rule Management
Bigcommerce product rules can now be managed from SureDone. Users will have the option to continue managing product inside Bigcommerce, along with their opt...
Thu, Dec 13, 2018 at 10:32 AM