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Getting Started

How To: Use eBay's Strikethrough Pricing/MSRP
The eBay Strikethrough Program is an invite-only program. If you have been selected to be a part of the program, you may use this feature through SureDone. ...
Tue, Jun 9, 2020 at 2:44 PM
How To: Use eBay's Max Stock
This feature can be used if you’re a newer seller to eBay and do not want to exceed the seller limits eBay imposes on new accounts and even some older exist...
Fri, Jun 9, 2017 at 5:52 PM
Entering "Does Not Apply" on UPC Required Listings
On June 29, 2015, eBay began requiring Product Identifiers on products in certain categories.  Take a look at eBay's Spring 2015 Update for more inform...
Fri, Jun 9, 2017 at 5:54 PM
Setting up eBay Extended Holiday Return Policy
This program has been discontinued by eBay after the 2014 Holiday season.    According to eBay’s website: “Is eBay going to offer holiday returns opti...
Fri, Jun 9, 2017 at 5:55 PM
How To: Use eBay's Best Offer Feature
Best Offer is used to allow your customers to offer you a price other than your set price. You may set a minimum price that you are willing to take, and set...
Tue, Jun 9, 2020 at 2:48 PM
How To: Use eBay Item Level Options
What are eBay Item Level Options? eBay Item Level allows you to have much more control over your listings. If you do not touch any of these settings, yo...
Fri, Jan 18, 2019 at 12:44 PM
Variations Guide
Note: For simplicity, this guide assumes you already understand how to list a product on eBay using SureDone. If you need a refresher, take a look at our gu...
Fri, Jun 9, 2017 at 6:02 PM
eBay Listing Options
This guide explains the different features and options you have with your eBay listings. It is an informational guide that is meant to provide further expla...
Tue, Jun 9, 2020 at 3:33 PM
How To: Schedule an eBay Listing
You must set your Time Zone and Item Level to use scheduled listings.  Set Time Zone Go to Settings > General Scroll down to Timezone and select...
Thu, Mar 16, 2017 at 11:18 AM
How To: Use a Custom eBay Template
Note: These settings are not user configurable but can be updated/changed by opening a ticket with our support team via support.suredone.com so you will not...
Tue, Jun 9, 2020 at 5:27 PM