We're software that helps growing brands & retailers grow and scale. Sync, sell and ship your products and inventory on online marketplaces and storefronts faster, easier and more accurately.

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Why can't I see Taska, or one of its pages or buttons?

What you see in Taska depends on your AI permissions, which your account admin sets.

  • No Taska AI menu at all: you have none of the AI permissions.
  • A missing page: you don't have the permission for that page, such as View AI reporting for Reporting or Manage AI billing for Billing.
  • No + New plan button, or Approve, Run and Undo don't work: you don't have Run AI listing plans.

Ask an account admin for access. See "Managing team access to Taska".

Two other things to check:

  • The chat button isn't on the Products, Orders or Bulk pages yet. Use it from another page, or open Taska AI, then Chat.
  • When your account is out of credits, chat and listing plans are paused. See "I'm out of Taska credits. What now?".