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Tucker Rocky


TABLE OF CONTENTS


Introduction


The Tucker connection is comprised of four separate automations, each performing a function.


You should enable them in this order. Read the description for each section to understand why.

  1. Tucker SKU Import
  2. Tucker Inventory Update
  3. Tucker Orders Drop Shipping Line Item
  4. Tucker Orders Tracking Import

You will need API and FTP credentials from your Tucker representative in order to use these automations.


Drop Shipping Modes


There are two modes the Drop Shipping integration may operate in: Manual Drop Shipping and Automated Drop Shipping.

  • Manual Drop Shipping - On the order page, you manually set order item vendor with a value of tucker for orders that may be sent to Tucker and then save the order.
  • Automated Drop Shipping - If automated drop shipping is enabled, and tuckerstock is the first stock control field (found under Settings > Sellling > Stock Options > Stock Control Fields) that shows the product in stock, SureDone will automatically send the order to Tucker. In other words, let's say you have 2 vendors you can order the product from - XYZ and Tucker. In the stock control field setting (mentioned previously) it shows "xyzstock tuckerstock", if xyzstock has positive stock AND tuckerstock has positive stock (as seen in on the item page itself), we'll first fulfill using "xyz". If it shows "tuckerstock xyzstock", and both distributors have the product in stock, we'll send the order to Tucker since it's listed first.


Tucker SKU Import

  • This will create a "tuckersku" and "tuckerstock" fields in your account. 
  • The "tuckerstock" field will automatically be added as a stock control field (found under Settings > Sellling > Stock Options > Stock Control Fields). Any number in this field will be added to the stock sent to your marketplaces.
  • The automation will attempt to link existing products in your account to those in the Tucker catalog by matching with the UPC of each of your products.
  • Runs once every morning at the top of the hour.


Tucker Inventory Update

  • When retrieving data from Tucker, all available warehouses are totaled to a single inventory value for tuckerstock.
  • Connects to Tucker and updates products with a matching "tuckersku" with the latest inventory levels.
  • Runs every hour at the fifth minute past the hour.


Tucker Orders Drop Shipping Line Item

  • Sets a Tucker order number as {oid}-{itemid} for order items that have a valid tuckersku in the product catalog.
  • Runs every 15 minutes.


Tucker Orders Tracking Import

  • Checks the Tucker system to see if an order has one or more tracking numbers assigned to it.
  • If tracking numbers are assigned, they will be added to the order in SureDone and sent to the channel the order originated from.
  • Runs ever hour at the 45th minute.


Testing Drop Shipping


In order to set production drop shipping live, we suggest sending a test order via the Manual Drop Shipping mode. You may facilitate this test by:

  1. Enabling the Tucker Orders Drop Ship integrations.
  2. Manually setting an order item vendor to tucker in an order that includes a valid Tucker product. 
  3. You must inform Tucker of the test order to prevent the test from being shipped and charged to your Tucker account.

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