EBay

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The following happens whether Order Paid Sync is enabled or disabled. We check for cancelled orders every 6 hours presently.

--If an order comes from eBay as "Cancelled" and exists in SureDone, we'll execute a full cancellation action, including replenishing stock.

--If an order comes from eBay as "Cancelled" and does not exist in SureDone, we will import the order into SureDone but will NOT increment your stock level.


Amazon
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Pending Orders Sync Needs to be Turned on in Order for this to work like it does on eBay and increment the stock on cancellation