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What Happens to inventory in Suredone When Orders Are Cancelled on eBay Or Amazon?



The following happens whether Order Paid Sync is enabled or disabled. We check for cancelled orders every 6 hours presently.

--If an order comes from eBay as "Cancelled" and exists in SureDone, we'll execute a full cancellation action, including replenishing stock.

--If an order comes from eBay as "Cancelled" and does not exist in SureDone, we will import the order into SureDone but will NOT increment your stock level.

Pending Orders Sync Needs to be Turned on in Order for this to work like it does on eBay and increment the stock on cancellation