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If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.
Hi Shawn,
Thank you for your suggestion, we currently limit log history to 30 days to cap our (and your) costs.
We will communicate separately if we are able to extend beyond 30 days.
Thanks,
Jason