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customize order of stock control fields for specific listings

we would like to override the order of stock control fields for specific listings


can there be a field on each listing that suredone would use to assign sources/vendors to orders and if not filled out then use the original in https://app.suredone.com/settings/products-inventory


we would update the field on specific listings possibly several times a day, depending on stock availability and cost of items.


reason why this is needed: currently vendor A will always be assigned if there's stock available even if vendor B has the item with a lower price.

  • Hi Tzvi,


    Currently such order warehouse/vendor source is customizable via automation.


    Can you share the deficits of that approach vs the feature being requested?


    Thanks!

  • Hi Jason,


    I'm not aware of how to customize the order of warehouse/vendor source with an automation.

    Currently the only somewhat related automation we have is custom-1633 which doesn't set the vendor.

    I believe the vendor is set by the basic system without additional automations. It uses the order of vendors from Stock Control Fields and Kit Stock Control Fields which here https://app.suredone.com/settings/products-inventory


    The deficits of that is that is uses the same order of vendors for every ordered item, even if a vendor later in the list has the item for cheaper.

    Currently we don't have the costs and ship costs of the items in suredone but we update prices with the API whenever we see stock and or costs change. (we also take multiple exceptions into consideration, like if a listing sells which contains multiple items would it go to multiple vendors and how many ship costs would there be and would it be flat rate or are there special charges for certain items and do tire shipping costs need to be applied where the ship costs change for each tire depending on how many tires will ship from each vendor)


    We would like to be able to set the order of vendors individually on each product where iskit is 0. So whenever we see that an item has a lower price we can move that vendor higher in the priority list so that the ordered item gets assigned there.

    If on some items the order of vendors does not need to be changed then we would want it to continue using the original/default from https://app.suredone.com/settings/products-inventory


    Thanks

     

     

     

     

     

     

     

  • SureDone order routing typically works by either setting the order item "source" (ie warehouse set) or the "vendor". 


    Mixing the concepts should be carefully reviewed and have a deliberate intent.


    If you'd like clarification on updating the rules for your order routing automation, please submit a support ticket with your requests.

  • Jason,


    Sorry about the confusion of sources and vendors. I meant to refer to the source which gets set on order items.


    Updated request below. Also added this on ticket 54599.


    The source is currently set by the basic system without additional automations. It uses the order of stock sources from Stock Control Fields and Kit Stock Control Fields in https://app.suredone.com/settings/products-inventory


    The deficits of that is that is uses the same order of sources for every ordered item, even if a source later in the list has the item for cheaper.


    Currently we don't have the costs and ship costs of the items in suredone but we update prices with the API whenever we see stock and or costs change. (we also take multiple exceptions into consideration, like if a listing sells which contains multiple items would it go to multiple sources and how many ship costs would there be and would it be flat rate or are there special charges for certain items and do tire shipping costs need to be applied where the ship costs change for each tire depending on how many tires will ship from each source)


    We would like to be able to set the order of sources individually on each product where iskit is 0. So whenever we see that an item has a lower price we can move that source higher in the priority list so that the ordered item gets assigned there.


    If on some items the order of sources does not need to be changed then we would want it to continue using the original/default from https://app.suredone.com/settings/products-inventory


    Thanks

  • Hello Tzvi,


    Your account has a custom order rules automation that changes the order item "source" as follows:


    - all automations run on item status "empty" by default

    - item status defaults to READY on order creation in your account

    - the custom order rules automation includes logic to unset the item status

    - this same automation can be updated to change the order item "source" based on shipping costs/availability/manual custom prioritization/etc


    If this is where your interest is, please open up a new ticket and lets review the rules and logic you are interested in incorporating.


    Thanks


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