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Searching within SureDone

Searching within SureDone is not user friendly from a customer service perspective.  It is also a lot of typing for a customer service person and use of operators that would be more common to a software engineer.  The ability to select fields you want to search within would be much more efficient for customer service and allow them to find the fields they need easily.

  • Thanks for your submission, we are working on a proposal for the upgrade and will share details in the coming weeks.

  • We just launched a new search builder experience in beta with yours and other customer feedback:

    Please email directly with feedback as we are working to polish this experience from here forward.

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