If you do not meet the following guidelines you may be charged $75/hour to resolve your issue. Only open a P1 ticket for EMERGENCY Issues with LISTING/ORDERS (NOT ADDING/EDITING) for over 25% of items having a material effect on your business income or if you have received a warning of suspension/have been suspended from channel.
Do you still want to set this as a P1 issue?
Yeh, we need also this info
We have now added this to SureDone. A guide can be found here: https://support.suredone.com/support/solutions/articles/1000298292
I believe that once you enable Shipping Templates, this overrides anything else set on your items. See the note at the top of this page: https://sellerhelp.walmart.com/s/guide?article=000007906 where it says "Once you have migrated to Shipping Templates, you cannot revert back to the old system." Have you tried following the guide and enabling shipping templates and relisting an item to see if this solves the issue?
Yes, I was curious how to Disable the Valued Shipping in the Default Shipping Template, but seems to me I can not.
I have to make sure I use my own Shipping Template, so the default is not used for the SKU.
It seems that Default Shipping Template is the fallback shipping template
we have an issue with Walmart shipping template values, we past it into the Walmart Shipping Template ID custom field manually, but it won't save properly...
1. We want to use the Walmart Shipping Template ID custom field; Manually pasting value in SD backend , but it won't save.
2. We want to use the Walmart Shipping Template ID custom field; Uploading a csv file, no error in the report file, but it won't save SD backend .
3. I see also a Shipping Template ID field ( not a custom field) in the Walmart section is SD product page, so what is that? this field also won't save any value properly.
I assume this is a bug or bugs. I opened a ticket , we will see