SureDone automations move data between SureDone and external systems such as supplier servers, distributor APIs, email inboxes, and storage locations.
Core Automation Types
At the engine level, automations are organized by type and action:
| Type | Action | What it does |
|---|---|---|
| Products | Import | Bring product, catalog, inventory, cost, price, and related product data into SureDone |
| Products | Export | Send product and inventory data from SureDone to an external system |
| Orders | Import | Bring orders, tracking, or order-related updates into SureDone |
| Orders | Export | Send orders or order status data from SureDone to a vendor, dropshipper, or partner |
| Fitment | Export | Export automotive fitment data to a partner or marketplace |
Note: In the current Create Custom Automation UI, the type selector only exposes Products and Orders. Fitment automations are supported by the engine, but they are not presented as a separate option in that basic custom wizard.
Common Product Automation Use Cases
- Inventory sync - Pull stock from a supplier feed and update quantities in SureDone
- Catalog import - Bring new products, titles, descriptions, images, and related attributes into SureDone
- Cost or price import - Update cost fields or pricing inputs from a vendor data source
- Product export - Send your current catalog or inventory feed to a trading partner, marketplace, or B2B destination
Common Order Automation Use Cases
- Dropship order export - Send new orders to a supplier or fulfillment partner
- Tracking import - Pull shipment updates or tracking numbers back into SureDone
- Order status updates - Map external order states to SureDone order fields
- Financial/order import - Bring order-related transaction or fulfillment data into SureDone
Connection Methods
SureDone automations can connect through several supported connector types, including:
- ftp
- sftp
- ftps
- http
- sds3
- sdsftp
Important: Formats such as CSV, JSON, XML, EDI, or PDF are data formats or output formats, not top-level connection types. For example, an automation might use an http connection and receive JSON, or use an sftp connection and send a CSV.
Shared vs. Custom Automations
- Shared/Published automations are prebuilt automations that SureDone publishes for multiple users to install
- Custom automations are automation shells you create yourself and finish by editing their configuration on the Advanced tab