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Additional Guides

How do I do refunds or cancels through the SureDone Storefront
Since SureDone doesn't process your payments directly, you cannot complete the refund action directly in SureDone.  1. You should go to the payment pr...
Fri, Mar 6, 2015 at 1:51 PM
Storefront won't update after I changed the settings
When trying to update the storefront settings, such as css or variation fields - you'll need to go to "Settings > General > Check "Flus...
Thu, Dec 11, 2014 at 7:43 PM
Setting up Express Checkout
Hey Jeremy, In order to use PayPal Express Checkout you need to have a business account, a standard paypal account will not work. Once you get a...
Mon, Feb 23, 2015 at 10:46 AM
Variations are out of order on store front
Problem:  Variations are out of order on store front Solution:  Go to User and site_cart_variants
Thu, May 7, 2015 at 12:29 PM
I want to host my own cart and protect the rest of my site with SSL
As of August 2018 SureDone provides free SSL protection for all storefronts. Please see this guide. Since SureDone powers the storefront, to maintai...
Mon, Aug 20, 2018 at 12:36 PM
How can I create my own storefront or have a developer create one?
SureDone storefront templates are built with HTML, CSS, JavaScript and Twig. If you have a template that uses PHP, it will need to be converted to Twig. Sur...
Thu, Jan 7, 2016 at 3:40 PM
How do I sort my categories alphabetically on my Storefront?
1. Go to BULK > Export and change the type to categories and click export results: 2.  Once the export is finished download it from the bo...
Fri, Jan 8, 2016 at 1:15 PM
Suredone Picklist is not Printing on the Same Page
Answer Insert the Code Below into Settings > Storefront > Display Options > Custom HTML Head Code and then Update/Save Settings Code:  #sd-...
Mon, Jan 25, 2016 at 2:41 PM
How do I prevent an eBay Auction Listing from Showing on my Suredone Storefront?
Explanation:  Since we do not currently have a "skip storefront" option in the UI or in bulk, when you create an auction listing in Suredone the i...
Tue, Jan 26, 2016 at 2:25 PM
A Primer to Storefront Search Engine Optimization (SEO)
There's a common question we hear from customers - "I have a great store with great products, but I'm not selling much through it. How do I i...
Fri, Mar 3, 2017 at 1:46 PM