Before opening a new ticket, please verify SureDone status at https://status.suredone.com and also review our helpful articles below.

Getting Started

How To Sell an Item on the Storefront ONLY
There are two methods to list items on the storefront only - using the single item view and in bulk. We have provided information on both of these below. S...
Fri, Jun 2, 2017 at 4:59 PM
Removing an Item From the Storefront
If you'd like to remove an item from the storefront but not from other channels you must use our bulk process. We're assuming that your are famili...
Mon, Sep 17, 2018 at 1:10 PM
Working with SureDone to Create a Storefront
SureDone has several storefront themes which can be customized with your logo, colors, categories and more for a low cost. In addition, at a higher cost, we...
Fri, Jun 2, 2017 at 5:43 PM
Storefronts, Mailing Lists and MailChimp
While SureDone has configuration options for mailing lists, these are reserved for future use and are not currently active. In order to create an e-mail...
Fri, Jun 2, 2017 at 5:00 PM
Using Your Custom Domain With Your Storefront
PLEASE NOTE THAT THE ADDRESS TO POINT YOUR WEBSITE TO CHANGED ON MARCH 16TH, 2017. IF YOU DO NOT HAVE A SUREDONE STOREFRONT (i.e. you have a BigCommerce...
Fri, Jun 2, 2017 at 5:01 PM
Bulk: Add Categories
The following cells need to be populated first and foremost, if creating new categories in bulk: A1: action=add B1: cid The rest of the data that shoul...
Tue, Jan 31, 2017 at 2:13 PM
Listing an Item Only To the SureDone Storefront
If you would like to list an item or multiple items only on your SureDone storefront, but not on any other channels you must use our bulk process. We'r...
Tue, Jan 21, 2020 at 5:29 PM