Please read through this entire notice to learn about our new SureDone default template, maintenance, upgrades and new eBay SSL requirements.


Make sure to bookmark https://status.suredone.com for information on upcoming maintenance windows - like the short one we'll be having on September 1st to upgrade our database.

ASIN FORMAT VALIDATION

We'll soon be adding basic validation for Amazon ASINs. We will only be testing the format of the ASIN - not whether the ASIN is actually usable.


If you are currently entering invalid information (like "DONOTLIST") in the ASIN field in order to prevent listing to Amazon, you may experience errors. New items with invalid ASINs will have their ASINs rejected but the remainder of the data will populate. Edits and relists of items with invalid ASINs will result in the item being updated on all specified channels except for Amazon, along with an associated error.


EBAY SSL REQUIREMENTS

From eBay: To align with industry standards, eBay will soon begin moving all listings and stores pages to HTTPS to protect data, and so that buyers do not see the new “Not secure” message in Google Chrome (and other browsers in the future) when they visit eBay.


As a result of this change, all SureDone users will need to check their eBay listing templates to ensure they are compliant. More details and instructions, along with a professional services offering for SureDone to ensure compliance, can be found on our support site.


NEW SUREDONE DEFAULT TEMPLATE

In order to comply with the new eBay SSL requirements, we have updated the SureDone default eBay template. We have also released a new version of the template which is both responsive for mobile and a modernized design. If you are currently using the SureDone default template, you will need to follow the directions here in order to use one of the new ones.


NEW FEATURE UPDATES

We recently launched Walmart, will have Jet.com support soon and are updating various features such as our exports, bulk listing and the ability to specify that you would like to always skip listing certain products to specific channels ("sticky skip") - and there are many more features coming over the next few months. To keep up to date with what's going on, please make sure to bookmark our product update page.